This is a newly developed cash withdrawal device that allows bank customers to perform cash withdrawals and other non-cash transactions through fully self-service or semi-self-service modes. Following the completion of the identity verification process, users are able to access a range of banking services. These include account balance inquiries, cash withdrawals, fund transfers, password management, account suspension, conversion between savings and current accounts, and account verification.
This innovative system facilitates seamless service processing through a variety of channels, including on-site guidance and remote assistance. By offering a personalised, face-to-face service experience, it successfully addresses the concerns associated with traditional financial devices, providing a more intuitive and user-friendly interface. Simultaneously, the optimisation of business processes and acceleration of authentication results in faster transaction processing, standardised banking services and the establishment of a modern, intelligent service image for the bank. These benefits are achieved while reducing channel expansion costs and enhancing the user experience.
